• Privacy Policy

Gray & Adams Group understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.gray-adams.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our site. If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.

  1. Definitions and Interpretation

    In this Policy, the following terms shall have the following meanings:

    “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 11, below;

    “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

    “Personal Data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the U Regulation 2016/679 – the General Data Protection Regulation (“GDPR”).

    “We/Us/Our” means:

    • Gray & Adams Holdings Limited, a limited company registered in Scotland under company number SC369620, whose registered address is South Road, Fraserburgh, Aberdeenshire, AB43 9HU.
    • Gray & Adams Ltd, a limited company registered in Scotland under company number SCO47482, whose registered address is South Road, Fraserburgh, Aberdeenshire, AB43 9HU.
    • Gray & Adams (Dunfermline) Ltd, a limited company registered in Scotland under company number SCO82971, whose registered address is South Road, Fraserburgh, Aberdeenshire, AB43 9HU.
    • Gray & Adams (Ireland) Ltd, a limited company registered in Northern Ireland under company number NI15858, whose registered address is Houstons Corner, Ballyearl, Newtownabbey BT36 4TP.
    • Gray & Adams (Doncaster) Ltd, a limited company registered in Scotland under company number SC128013, whose registered address is South Road, Fraserburgh, Aberdeenshire, AB43 9HU.
    • Gray & Adams (Bedford) Ltd, a limited company registered in Scotland under company number SC380674, whose registered address is South Road, Fraserburgh, Aberdeenshire, AB43 9HU.
  2. Information About Us

    Our Site is owned and operated by Gray & Adams Holdings Limited, a limited company registered in Scotland under company number SC369620, whose registered address is South Road, Fraserburgh, Aberdeenshire, AB43 9HU.

  3. What Does This Policy Cover?

    This Privacy Policy applies only to your use of our site. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

  4. Your Rights

    As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:

    • The right to be informed about Our collection and use of personal data;
    • The right of access to the personal data We hold about you (see section 10);
    • The right to rectification if any personal data we hold about you is inaccurate or incomplete (please contact Us using the details in section 12);
    • The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like us to delete it sooner, please contact us using the details in section 12);
    • The right to restrict (i.e. prevent) the processing of your personal data;
    • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
    • The right to object to us using your personal data for particular purposes;
    • Rights with respect to automated decision making and profiling.

    If you have any cause for complaint about our use of your personal data, please contact us using the details provided in section 12 and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

    For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

  5. What Data Do We Collect?

    Depending upon your use of our site, We may collect some or all of the following personal and non-personal data (please also see section 11 on our use of Cookies and similar technologies.

    • Name;
    • Business/company name;
    • Contact information such as email addresses and telephone numbers;
    • IP address;
    • Web browser type and version;
    • Operating system;
  6. How Do We Use Your Data?

    • All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
    • Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, we may use your data for the following purposes:
      • Supplying our products and services to you (please note that we require your personal data in order to enter into a contract with you);
      • Replying to emails from you;
      • Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by sending an e-mail to DPS@gray-adams.com;
      • Analysing your use of our site and gathering feedback to enable Us to continually improve our site and your user experience;
    • With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email or telephone, with information, news and offers on our products. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
    • You have the right to withdraw your consent to us using your personal data at any time, and to request that We delete it.
    • We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
  7. How and Where Do We Store Your Data?

    • We only keep your personal data for as long as we need to in order to use it as described above in section 6, and/or for as long as we have your permission to keep it.
      • Your data will only be stored in the UK.
    • Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.
  8. Do We Share Your Data?

    • Subject to section 8.2, we will not share any of your data with any third parties for any purposes.
    • We may share your data with other companies in our group. This includes our subsidiaries.
    • We may compile statistics about the use of our site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
  9. How Can You Control Your Data?

    • In addition to your rights under the GDPR, set out in section 4, when you submit personal data via our site, We aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing by sending an e-mail to DPS@gray-adams.com with the subject Unsubscribe.
    • You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
  10. How Can You Access Your Data?

    You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at  DPS@gray-adams.com, or using the contact details below in section 12.

  11. Our Use Of Cookies

    • This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
    • All Cookies used by and on our site are used in accordance with current Cookie Law.
    • This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html.
    • Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
    • In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
    • You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
    • It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
  12. Contacting Us

    If you have any questions about our site or this Privacy Policy, please contact Us by email at DPS@gray-adams.com, by telephone on 01346 518001, or by post at Data Protection, South Road, Fraserburgh, Aberdeenshire, AB43 9HU. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 10, above).

  13. Contacting The Regulator

    If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

    You can contact them by calling 0303 123 1113.

    Or, go online to www.ico.org.uk/concerns  (please note we can’t be responsible for the content of external websites)

  14. Changes to Our Privacy Policy

    We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.