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"We choose to have repairs carried out by Gray & Adams primarily because of the flexibility of their service. We can opt for estimates to be carried out at our yard without the inconvenience of travelling to the Gray & Adams premises, or we can drop off or collect vehicles outside of office hours. With our operation being 24 hours a day, seven days a week, the timescale on repairs is critical for us and Gray & Adams always delivers a fast turnaround time".
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"We predominantly buy all our new refrigerated equipment from Gray & Adams and our association with the company goes back twenty plus years. With a base in Aberdeen and one in Glasgow, the proximity of the Gray & Adams depots makes them conveniently located for us. Although this would be the single biggest factor in our desicion to use Gray & Adams to do our repairs, they always do a good quality job".
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“M&S has made a decision to refurbish a number of older vehicles rather than replacing them as a continued commitment to our Plan A initiative. Gray & Adams refurbishments go a long way in proving the quality, strength and thermal efficiency of the original Gray & Adams body and is obviously very cost effective in comparison to purchasing new.”
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“Aside from the good relationship that we have built up with Gray & Adams, we buy from them because they are our local bodybuilder and having a back-up service within a reasonable travelling distance is important to us. In general, we don’t have cause for complaint because Gray & Adams turnaround time keeps our downtime to a minimum.”
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“The speedy turn around and flexible service that Gray & Adams provides is essential for our company so that we can offer the level of service that has been committed to our customers.”
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“The initial investment in Gray & Adams bodies has proved to be very cost effective because after a five year working life we have now been able to fully refurbish these bodies and mount them onto new chassis. This will enable us to utilise the bodies for a further five years.”
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“We put our trailers and tail lifts on fixed price repair and maintenance contracts with Gray & Adams as this takes the guesswork out of budgeting, which means that we get no unexpected bills.”
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“Gray & Adams have been maintaining our primary distribution trailer fleet for over four years. This takes the everyday hassle out of running our operation and the preventative maintenance reduces breakdowns to an absolute minimum.”
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“Aside from the superior build quality of the Gray & Adams trailer, the after-sales service provided is definitely an important consideration for me when choosing to buy new trailers. Gray & Adams run a very efficient repair and service workshop. Their reaction times for starting work on damaged trailers and their overall repair turnaround times are second to none.”
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“A combination of cost, quality, and an excellent after sales service has led to Iceland securing an ongoing relationship with Gray & Adams. The performances of older Gray & Adams products have set a precedent for quality, and the performance of our new refrigerated dual temperature trailers has so far been excellent.”
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"G&A constantly provide PRM with a fast, efficient, reliable service, accommodating the changing needs constantly developing in haulage. They always accommodate with short booking times, turnaround times and offer a professional service. This constant service benefits PRM as it reduces down time, improves reliability and maintainability of the G&A products, enabling us to provide a quality service to our customers, which is why we always come back for more!"
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“Gray & Adams came up with a great package including delivery, service back-up and after care support.”
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