“We’re always looking for what we can do differently and what we can do better. At Reynolds, we value innovation and we are always looking to showcase industry best practice in our fleet. As industry leaders, Gray & Adams provides exemplary engineering excellence and aftersales care. Nothing is ever too much trouble for the team and they always find a solution to any challenge. Gray & Adams help us to realise our ambition, by providing quality product we can trust, with aftersales care better than anyone else in the trailer business.”

Steve White
Fleet Management Consultant, Reynolds CS

“As a family business ourselves, I have always felt the family element within Gray & Adams, both through the care taken in every build and in the exceptional customer service we receive. They’re great at keeping you involved at every stage of the process and keeping communication open, honest and transparent. They’re quick to respond to any query and we can trust them to keep us right.“

Neill Cannell
Transport Manager, Euro Foods Group

“Gray & Adams knows the heartbeat of our service and can offer suggestions for continuous improvements in our fleet. With the trust we have in each other, we have a culture of respectful challenge and a shared focus on customer service. This combination of engineering excellence and in-depth knowledge of our business ensures our fleet is continually improving and moving forward. As a 24/7 time-critical operation, we know that Gray & Adams’ on-going support is there when we need it most and even if things don’t go to plan, their responsive service and ability to recover is built into their ethos.”

Alan Abraham
Logistics Manager, Henderson Group

“Gray & Adams is great to work with –the team is fantastic and if I ever need anything its there for me immediately. That focus on delivering customer service excellence is also applied to the engineering process –nothing is ever too much trouble.”

Simon Nash
National Fleet Engineering Manager, Sainsbury’s