A Spotlight on our Fridge Department
Fridge Shop Department Line Manager, Michael Greening, gives us insight into the Fridge Department at Fraserburgh....
We offer product innovation, excellence and first-class service, whatever your sector.
Focusing on the unique needs of each of our customers, we take time to develop specialist and bespoke solutions to reflect individual requirements and meet your precise business needs.
Our product range covers everything from refrigerated double deck trailers to clinical waste vehicles and our talented team designs and builds industry-leading products that are exceptionally well engineered and of outstanding quality.
Gray & Adams is driven to deliver, so our customers can.
We are an experienced, unbeatable team and our people are key to our success.
We are an experienced, unbeatable team and our people are key to our success.
The vehicles and trailers that we design and build, are bespoke to every individual need and challenge
As our vehicles are built to the highest standard, they offer longevity and long-term value for money
We take our delivery promises very seriously and our high level of repeat business demonstrates our commitment to our on-time ethos
With customers at the core of our everything we do; we value and nurture our customer relationships. Our customer profile covers a broad spectrum of sectors and industries, working with some of Britain’s best-known brands
We maximise your operational efficiency by developing robust and environmentally efficient products to meet your needs
Our customer service and aftercare is industry-leading
The vehicles and trailers that we design and build, are bespoke to every individual need and challenge
As our vehicles are built to the highest standard, they offer longevity and long-term value for money
We take our delivery promises very seriously and our high level of repeat business demonstrates our commitment to our on-time ethos
With customers at the core of our everything we do; we value and nurture our customer relationships. Our customer profile covers a broad spectrum of sectors and industries, working with some of Britain’s best-known brands
We maximise your operational efficiency by developing robust and environmentally efficient products to meet your needs
Our customer service and aftercare is industry-leading
Fridge Shop Department Line Manager, Michael Greening, gives us insight into the Fridge Department at Fraserburgh....
Gray & Adams speak to customer Cluny Fish's owner Louie Patterson for a customer case study....
Gray & Adams speak to customer Stirling Potatoes' Managing Director Andrew Stirling for a customer case study....
“As a family business ourselves, I have always felt the family element within Gray & Adams, both through the care taken in every build and in the exceptional customer service we receive. They’re great at keeping you involved at every stage of the process and keeping communication open, honest and transparent. They’re quick to respond to any query and we can trust them to keep us right.“
Neill Cannell
Transport Manager, Euro Foods Group
“The service from Gray & Adams is a benchmark for all of the suppliers along our vehicle production supply chain. It really is second to none and we’ve built a strong relationship over the years. Most of our vehicles which are produced by Gray & Adams replicate previous orders but when we need something bespoke this is where they really excel at capturing our requirements.”
Craig Hogg
Director of Fleet Support, Bidfood
“Gray & Adams knows the heartbeat of our service and can offer suggestions for continuous improvements in our fleet. With the trust we have in each other, we have a culture of respectful challenge and a shared focus on customer service. This combination of engineering excellence and in-depth knowledge of our business ensures our fleet is continually improving and moving forward. As a 24/7 time-critical operation, we know that Gray & Adams’ on-going support is there when we need it most and even if things don’t go to plan, their responsive service and ability to recover is built into their ethos.”
Alan Abraham
Logistics Manager, Henderson Group
“Gray & Adams is great to work with –the team is fantastic and if I ever need anything its there for me immediately. That focus on delivering customer service excellence is also applied to the engineering process –nothing is ever too much trouble.”
Simon Nash
National Fleet Engineering Manager, Sainsbury’s