Staff Spotlight – Jennifer Gilbert
At Gray & Adams, our greatest strength lies in our people. This staff spotlight features Jennifer Gilbert, Aftersales Co...
We offer product innovation, excellence and first-class service, whatever your sector.
Focusing on the unique needs of each of our customers, we take time to develop specialist and bespoke solutions to reflect individual requirements and meet your precise business needs.
Our product range covers everything from refrigerated double deck trailers to clinical waste vehicles and our talented team designs and builds industry-leading products that are exceptionally well engineered and of outstanding quality.
Gray & Adams is driven to deliver, so our customers can.
We are an experienced, unbeatable team and our people are key to our success.
We are an experienced, unbeatable team and our people are key to our success.

The vehicles and trailers that we design and build, are bespoke to every individual need and challenge
As our vehicles are built to the highest standard, they offer longevity and long-term value for money
We take our delivery promises very seriously and our high level of repeat business demonstrates our commitment to our on-time ethos
With customers at the core of our everything we do; we value and nurture our customer relationships. Our customer profile covers a broad spectrum of sectors and industries, working with some of Britain’s best-known brands
We maximise your operational efficiency by developing robust and environmentally efficient products to meet your needs
Our customer service and aftercare is industry-leading
The vehicles and trailers that we design and build, are bespoke to every individual need and challenge
As our vehicles are built to the highest standard, they offer longevity and long-term value for money
We take our delivery promises very seriously and our high level of repeat business demonstrates our commitment to our on-time ethos
With customers at the core of our everything we do; we value and nurture our customer relationships. Our customer profile covers a broad spectrum of sectors and industries, working with some of Britain’s best-known brands
We maximise your operational efficiency by developing robust and environmentally efficient products to meet your needs
Our customer service and aftercare is industry-leading
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“The service from Gray & Adams is a benchmark for all of the suppliers along our vehicle production supply chain. It really is second to none and we’ve built a strong relationship over the years. Most of our vehicles which are produced by Gray & Adams replicate previous orders but when we need something bespoke this is where they really excel at capturing our requirements.”
Craig Hogg
Director of Fleet Support, Bidfood
“The reason we keep coming back to Gray & Adams is that they really took the time to understand us as a company and got to know our business. We can’t fault the customer service we receive at Suma Wholefoods - They offer us a personal service and always ensure we are well looked after. The team consult with us to the right level, communicate openly and understand what we want – they make the whole process as seamless as possible and that is hugely valuable to our team and our business.”
Daniel Norvell
Transport Manager, Suma Wholefoods
“Gray & Adams are the future of how the HGV industry should look with the innovation, design and productivity they are bringing to the sector. Their designs are robust, but still lightweight, and the customer service is fantastic. They are very transparent on their production schedule and follow through on delivery commitments. We have used several other body manufacturers, but none come close on the quality of customer service which Gray & Adams provide.”
Hugh O’ Brien
Operations Director, Henry Colbeck
“Gray & Adams is great to work with –the team is fantastic and if I ever need anything its there for me immediately. That focus on delivering customer service excellence is also applied to the engineering process –nothing is ever too much trouble.”
Simon Nash
National Fleet Engineering Manager, Sainsbury’s