“The service from Gray & Adams is a benchmark for all of the suppliers along our vehicle production supply chain. It really is second to none and we’ve built a strong relationship over the years. Most of our vehicles which are produced by Gray & Adams replicate previous orders but when we need something bespoke this is where they really excel at capturing our requirements.”

Craig Hogg
Director of Fleet Support, Bidfood

“Gray & Adams are the future of how the HGV industry should look with the innovation, design and productivity they are bringing to the sector. Their designs are robust, but still lightweight, and the customer service is fantastic. They are very transparent on their production schedule and follow through on delivery commitments. We have used several other body manufacturers, but none come close on the quality of customer service which Gray & Adams provide.”

Hugh O’ Brien
Operations Director, Henry Colbeck

“Gray & Adams knows the heartbeat of our service and can offer suggestions for continuous improvements in our fleet. With the trust we have in each other, we have a culture of respectful challenge and a shared focus on customer service. This combination of engineering excellence and in-depth knowledge of our business ensures our fleet is continually improving and moving forward. As a 24/7 time-critical operation, we know that Gray & Adams’ on-going support is there when we need it most and even if things don’t go to plan, their responsive service and ability to recover is built into their ethos.”

Alan Abraham
Logistics Manager, Henderson Group

“Having worked with a number of trailer builders in the past, we have found that the quality and customer service from Gray & Adams has been outstanding as well as proving reliable in terms of consistently delivering new vehicles on time.”

Graeme Richardson
Managing Director, Reed Boardall Transport Division